Returns & Refunds Policy

At Nirvana Shop, we strive for total culinary satisfaction; however, due to the perishable nature of our products, returns are generally limited to items that arrive damaged or incorrect. Please contact our support team within 48 hours of delivery to initiate a claim for a refund or replacement.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please check your package for any signs of damage, leaks, or incorrect items to ensure everything meets our quality standards.

• 2.
  Contact Support

  If there is an issue, email our team with your order number and clear photographs of the product and packaging within 48 hours.

• 3.
  Verification Process

  Our quality assurance team will review your request and the provided images to verify the eligibility for a refund or a reshipment.

• 4.
  Resolution

  Once approved, we will either issue a full refund to your original payment method or ship a fresh replacement at no additional cost to you.